Help Center
Welcome to Anmol3DGallery Help Center
Your satisfaction is our priority! Find answers to common questions, order assistance, and support for our 3D-printed cosplay masks.
1. Orders & Shipping
How can I place an order?
Browse our collection and select your desired mask.
Customize (if applicable) and add to cart.
Proceed to checkout and make payment.
You’ll receive an order confirmation via email.
What payment methods do you accept?
We accept:
Credit/Debit Cards (Visa, MasterCard, etc.)
UPI & Net Banking
PayPal
Wallets & QR payments
How long does shipping take?
Standard orders: 7-14 days (depending on location)
Custom orders: 15-25 days
International shipping may take longer.
How can I track my order?
You will receive a tracking ID once your order is shipped. Use it on our Track Order page.
2. Custom & Bulk Orders
Do you accept custom mask designs?
Yes! Share your design with us via email or WhatsApp. We’ll review and provide a quote.
Can I place a bulk order?
Absolutely! We offer discounts for bulk orders. Contact us at anmol3dgallery@gmail.com.
3. Returns & Refunds
What is your return policy?
Returns accepted within 7 days of delivery if the item is damaged or defective. But in only one condition i.e. you making a complete video before unpacking the product till the end.
Custom orders are non-refundable.
Contact support for return initiation.
How do refunds work?
Refunds are processed within 5-7 business days after approval.
Amount is credited to your original payment method.
4. Materials & Quality
What materials are used in the masks?
We use high-quality materials such as:
PLA, ABS, PETG, TPU, Carbon Fiber
Are the masks durable?
Yes! Our masks are crafted for durability and comfort, ensuring a premium cosplay experience.
5. Contact Us
Still need help? Reach out to us:
📧 Email: anmol3dgallery@gmail.com
📞 Phone/WhatsApp: +91 9116465079
📍 Address: 49 A, Nakshatra Vatika Walfare Society, Near Bhumanand Hospital, Jwalapur, Haridwar-249407, India
Follow us on Social Media for updates!